fq999 Terms and Conditions

These terms and conditions apply to the use of the fq999 platform and all its services. By creating an account, logging in, depositing funds, or playing any game on fq999, the user gives full consent to these terms.

fq999 reserves the right to change or update these terms at any time. Continued use of the platform after updated terms are published will be considered acceptance of the new terms. We recommend reviewing this page regularly.

• These terms apply to users residing in Bangladesh.
• The user must be at least 21 years old.
• In the event of any dispute, the English version shall be considered authoritative.
• fq999 reserves the right to close any account at its own discretion.

To create an account on fq999, the user must meet the following eligibility requirements:

• The user must be at least 21 years old.
• The user must provide accurate and genuine personal information — name, mobile number, and date of birth.
• Each person may operate only one account. Multiple accounts are prohibited.
• Account information may not be shared with or transferred to third parties.
• The user must confirm that they are mentally sound and participating voluntarily.

Identity Verification (KYC)

To ensure security and prevent fraud, fq999 may request identity documents from the user at any time — such as a national identity card, passport, or other government-issued ID. Refusal to provide documents may result in the account being temporarily or permanently suspended.

It is entirely the user's responsibility to keep their account password and login details secure. Any unauthorized access to the account must be reported to fq999 immediately.

fq999 supports deposits and withdrawals through the most widely used mobile banking and financial services in Bangladesh.

Accepted Payment Methods

The payment methods currently accepted at fq999 are: bKash, Nagad, Rocket, Upay, and bank transfer (e.g., Dutch Bangla Bank, BRAC Bank, Islami Bank).

Deposit Limits and Rules

• Minimum deposit amount: ৳500 (per method).
• Deposited funds are generally credited to the account instantly.
• If there is a delay due to a technical issue, please contact the support team.
• Depositing funds from illegal or unauthorized sources is strictly prohibited.

Withdrawal Conditions

• Minimum withdrawal amount: ৳1,000.
• Withdrawal requests are generally processed within 1 hour.
• Withdrawals can only be made through the same method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.

fq999 offers various bonuses and promotional offers from time to time. Each offer has its own terms and conditions, which are stated on the offer's detail page.

Welcome Bonus

New members will receive a 200% bonus up to ৳5,000 on their first deposit. For example, depositing ৳1,000 adds a ৳2,000 bonus — bringing the total balance to ৳3,000.

Wagering Requirements

Winnings from a bonus must be wagered 25 times the bonus amount before withdrawal. Wagering applies only to the bonus amount — not the deposit. For example, a ৳2,000 bonus × 25 = ৳50,000 must be wagered before bonus winnings can be withdrawn.

Other Bonus Terms

• The welcome bonus applies only once per account.
• If fq999 finds evidence of fraudulent activity in connection with bonus use, it reserves the right to cancel the bonus and close the account.
• fq999 reserves the right to change, suspend, or cancel any promotional offer.
• VIP program benefits and cashback rates are subject to separate terms.

fq999 is committed to ensuring a fair, transparent, and safe gaming environment for all users. The following behaviors are strictly prohibited:

• Collaborative Cheating: Manipulating bonuses or game outcomes by using multiple accounts or working with accomplices.
• Software Manipulation: Attempting to gain an advantage in games through automated bots, scripts, or any technical means.
• Multiple Accounts: Creating more than one account for the purpose of obtaining bonuses.
• Providing False Information: Submitting false or fabricated information during registration or the verification process.

Sports Betting

For sports betting on fq999, all bets are settled based on the final result. If a match is cancelled or incomplete, the stake for that bet will be refunded. Users should keep in mind that sports betting always carries risk.

The fq999 VIP program has four tiers. Each tier offers weekly cashback and special benefits:

• Bronze: Up to 0.4% weekly cashback.
• Silver: Up to 0.8% weekly cashback.
• Gold: Up to 1.1% weekly cashback.
• Platinum: Up to 1.5% weekly cashback.

VIP tier is determined based on regular activity and participation. fq999 reserves the right to change VIP benefits or modify the program at any time.

fq999 places the highest priority on responsible gaming. We believe gaming is entertainment — not a source of income. It is the responsibility of every user to follow these guidelines:

• Only play with money you can afford to lose.
• Do not increase your bets out of emotion.
• Take regular breaks and set time limits for your play.
• Keep your account secure from children and minors.

If you feel that gaming is having a negative effect on your life, contact the fq999 support team. We offer self-exclusion and deposit limit features. For more information, visit our responsible gaming page.

fq999 takes the protection of users' personal information very seriously. Details on how we use and protect the data we collect can be found in our privacy policy.

• Users' personal information is not sold to third parties.
• All data transmission is secured through SSL encryption technology.
• Information may be shared with authorities when required by law or for fraud investigations.
• Requests to correct user information are accepted.

All content on the fq999 platform — logos, graphics, software, text, game designs, and brand materials — is the exclusive intellectual property of fq999. Users may not:

• Copy, reproduce, or distribute these materials.
• Use them for commercial purposes.
• Apply reverse engineering to them.

Third-party game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, etc.) retain their own intellectual property rights.

fq999 will bear no liability in the following circumstances:

• Loss caused by the user's own error.
• Technical faults, server outages, or internet connection issues.
• Issues arising from third-party software or game providers.
• Unforeseen circumstances or force majeure (natural disasters, war, government restrictions).
• Misuse of the user's account information or security breaches resulting from the user's own negligence.

In any circumstance, fq999's maximum liability shall be limited to the balance available in the user's account.

fq999 reserves the right to temporarily or permanently close any account for the following reasons:

• Violation of any clause of these terms and conditions.
• Suspicion of fraud, cheating, or money laundering.
• Providing a false identity or documents.
• Operating multiple accounts.
• Threatening or disrespectful behavior toward other users or fq999 staff.

Users may also voluntarily close their own account — to do so, go to the login page and contact the support team.

In the event of any dispute or complaint, please contact the fq999 support team first. We always try to resolve issues through mutual agreement.

• After a complaint is submitted, fq999 will respond within a reasonable time.
• In disputes regarding game results, the game provider's server logs will be considered final evidence.
• If a mutual resolution is not reached, international arbitration may be pursued.

For support, contact us via live chat (24/7) or by email at [email protected].

These terms and conditions are governed by the framework of international online gaming law. fq999 does not claim any specific domestic license or regulatory authority, and users are advised to be aware of the applicable laws in their own country.

fq999 operates as a secure and reliable platform and protects users' interests through SSL encryption and fair play principles.

fq999 reserves the right to change these terms and conditions at any time without prior notice. Updated terms will take effect as soon as they are published on this page.

• Continued use of the platform after new terms are published will be considered acceptance of the new terms.
• The user is responsible for reviewing this page regularly.
• If any part of these terms is found to be invalid or unenforceable, the remaining parts will continue to apply.

If you have any questions about these terms, please contact our support team: [email protected].